Your opinion: "Exit Popup" on join page

Webmaster Discussion
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#1

Bonjour,

What’s your opinion about “Exit Popup” on join page ?

  • Is it still a good way to improve conversion rate in 2014 ?
  • What kind of content to display: a direct discount, a mailing-list form, a trial offer, a live chat ?
  • For you are exit popup anyway giving a bad image like “desperate / spammer” ?

We worked with Intellichat in the past and we are now developing our own script based on user history, behaviours, device, Os…

Thank you for sharing your experience :happy:

#2

Re: Your opinion: “Exit Popup” on join page

As a surfer, I find those intellichat exit pop-ups annoying and spammy and they make a site feel cheap to me. I haven’t tried them on my own sites for this reason. I have seen join exit offers pop up in a new window that, if done right, I think might be a better way to do it. At least I think it would be better than the tacky ‘chat spam’ windows that pop-up.

#3

Re: Your opinion: “Exit Popup” on join page

The better way is to farm the email addresses, and then email them out a ‘discount offer’, giving the original affiliate credit :-).

#4

Re: Your opinion: “Exit Popup” on join page

I agree with Danny. It’s tricky. You risk annoying surfers and if someone clicking back to revisit the tour results in them getting an exit pop it can kill a sale. I think it’s worth split-testing on any site at least for 30 days to track results though and trying a few different combinations over time is never a bad idea.

Content will depend on if the goal is to be able to contact the surfer later or try to close the sale right there.

#5

Re: Your opinion: “Exit Popup” on join page

Yes Richard, stealing the email address and cutting out the affiliate is so much better. But hey, it’s business, so screw away.

#6

Re: Your opinion: “Exit Popup” on join page

??? AeroSquare said the original affiliate should get credit. I don’t understand your post.

#7

Re: Your opinion: “Exit Popup” on join page

You’re absolutely right. One of those cases where I jumped in having read what I wanted to read instead of what was there.

My apologies to AeroSquare.

#8

Re: Your opinion: “Exit Popup” on join page

[QUOTE=dzinerbear;148571]You’re absolutely right. One of those cases where I jumped in having read what I wanted to read instead of what was there.

My apologies to AeroSquare.[/QUOTE]

Yes I thought perhaps you just read it wrong. We all do it my friend. :wink: