did the new owners leave the servers at the data center they were already at or did they move them? it may be a stupid question, but we have seen some changes this year and it made me wonder…
We host at NatNet, now TSS. We have all of the same servers and they honored the same agreement we initially setup with NatNet. Servers still in the same racks.
I don’t like their new support ticket system as it seems as though they are routed/handled differently but I can still call and get the same group of techs that have been there (Jim, Travis, Mike, and a couple others).
I can confirm that I still have the same servers, same rates and same techs. The only difference is that I now have a new account manager, who seems to be a great and helpful guy.