company loyalty vs doing the right thing

[basschick]

all this talk about segpay is bringing back the whole ibill thing for me. and not just ibill, either.

there were a number of reps and people who worked with webmasters who kept telling them everything was all right when it seems they knew the ship was sinking. one guy at one processor was still telling me their company was the way to go up until 7 days before they went under with everyone's money. he did know, but he didn't tell any of the webmasters who were counting on their money. and he's FAR from the only person i've seen do this at a processor or sponsor.

my take - you gotta tell the people who will be hurt. the less important reason to me is that when the company goes under, your reputation will be good if you didn't let webmasters lose every dime. the bigger reason to me is it's the right thing to do. your job isn't as important as lots and lots of webmasters losing their income, their businesses, their homes.

of course, sometimes reps convince themselves that their company will turn around and everything will be all right. but they're only risking a job - there's always another job. for webmasters, the rep is often the only contact they have with a company. webmasters should know if things aren't looking good.

the bottom line to me is that a person - in fact, i myself - has to be a person first and company loyalty or fear of losing a job would always come second. what're your thoughts on this?

[Teddy]

If the rep knew I totally agree. However, if the rep's boss is lying to them they have no way to know.

I'm somewhat sympathetic to the rep because I was once the person who once thought my job was safe because my boss said the changes wouldn't impact our group.

At the end of the day, when the ship is sinking it behooves the owner to lie lie lie to the employees so he can make as much money as possible.

Case in point . . . Madoff. Liar, liar, pants on fire.

[basschick]

with processors and some sponsors, the reps hear from tons of webmasters who are not getting paid, getting paid really late or not the full amount, and they hear from them for weeks. usually they tell each webmaster there's no company-wide issue - it's just a one-time problem with their account and not to worry. obviously when you talk to a hundred or more people not getting paid, there's a money issue somewhere.

in the case of the original rep i was thinking of, i talked to plenty of people who let him know they weren't being paid for almost two months. and he's far from the only one i know who's done this.

when a ship is sinking because the company can't afford to pay people, or doesn't choose to pay money they legally and ethically owe, the reps' jobs aren't particularly secure anyway.


If the rep knew I totally agree. However, if the rep's boss is lying to them they have no way to know.

I'm somewhat sympathetic to the rep because I was once the person who once thought my job was safe because my boss said the changes wouldn't impact our group.

At the end of the day, when the ship is sinking it behooves the owner to lie lie lie to the employees so he can make as much money as possible.

Case in point . . . Madoff. Liar, liar, pants on fire.

[Squirt]

I was just reading through all the old GFY and GWW threads regarding Ibill being Segpay, showing the same addresses etc etc. and here we are three years later with newbies who don't know the history using Segpay. What a complete joke! All the money they stole from everyone and never paid back.

Doing the right thing always comes first. Companies come an go.

Unfortunately most of the time the busines esecutives running the corporations don't give a shit about anyone but themselves and their bank account.

[dzinerbear]

the bottom line to me is that a person - in fact, i myself - has to be a person first and company loyalty or fear of losing a job would always come second. what're your thoughts on this?

You've also got to consider that a lot of companies require their employees to sign non-disclosure agreements. I don't know if this was the case with iBill, but if so, then those reps would have brought harm upon themselves by disclosing the truth.

Still, I hear what you're saying. We've all had conversations with reps who say, "Oh the site converts like crazy," only to find out that it doesn't convert at all. But what are they going to say, "Sales are slow, but I think you should promote it anyway."

This business is all about hype and you've got to sift through it. Unfortunately ethics and business don't really mix. When people are trying to make money, they'll often stretch the truth ... it's called marketing. There are a lot of companies out there now screaming the "green" mantra, but when you look into things they're not as green as they claim.

Michael

[gaybucks_chip]

This is where integrity comes in. It's easy to have integrity when there's no cost and difficult when the cost might be, for example, premature loss of a job due to disclosure of information.

It is a complicated thing because as soon as word gets out that a processor is having problems, people will leave it immediately and that will of course hasten the demise of the processor. But on the other hand, it's also not fair to hide such information.

I think the way Ibill handled things was simply deplorable; selling the accounts to that off-brand biller (don't remember the name), signing agreements that they *had* to know they wouldn't be able to honor, and then just slinking off in the middle of the night.

So far, I haven't heard anyone say anything bad about Segpay, but the lack of transparency with their previous connections to Ibill and the non-separation with their supposedly third-party payment agent leaves a bad taste in my mouth. And the fact that they're now owned by TMM/NATS, who also has an abysmal track record for transparency about problems certainly raises some concerns.

[xstr8guy]

For those of us who never venture to GFY... what's all this recent talk about Segpay?!

[marcjacob]

For those of us who never venture to GFY... what's all this recent talk about Segpay?!

This isnt from GFY. I simply asked if people would join an affiliate program paid out by Segpay.

To be honest I wish I hadnt even asked now :bang:

[basschick]

i think it was a valid and helpful question. those who are deciding on processors should know how affiliates think of each processor, and segpay isn't discussed much here.


This isnt from GFY. I simply asked if people would join an affiliate program paid out by Segpay.

To be honest I wish I hadnt even asked now :bang: